Introduction
Welcome to Bike Service Book ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bike maintenance tracking service.
By using Bike Service Book, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account, we collect:
- Email address
- Password (encrypted and stored securely)
- Account preferences
Bike and Component Data
To provide our service, we collect and store:
- Bike information (brand, model, purchase date)
- Component details (type, brand, model, installation date)
- Service history and maintenance records
- Usage hours and service intervals
- Photos of your bikes and components (if you choose to upload them)
Strava Integration (Optional)
If you choose to connect your Strava account:
- We access your Strava activity data (ride duration, distance)
- We receive your Strava athlete ID
- We automatically sync ride hours to update component usage
- We do not access or store your Strava routes, heart rate data, or other detailed activity information beyond ride duration
Usage Information
We automatically collect:
- Log data (IP address, browser type, pages visited)
- Device information
- Usage patterns and feature interactions
How We Use Your Information
We use your information to:
- Provide the Service: Track your bike maintenance, calculate service intervals, and send reminders
- Sync with Strava: Automatically update ride hours based on your Strava activities
- Send Notifications: Alert you when components are due for service (if you enable notifications)
- Improve the Service: Analyze usage patterns to enhance features and user experience
- Customer Support: Respond to your questions and troubleshoot issues
- Security: Detect and prevent fraud, abuse, and security incidents
How We Share Your Information
We do not sell your personal information. We only share your data in the following circumstances:
- Service Providers: We use Supabase for database and authentication services, and Vercel for hosting. These providers have access to your data only to perform services on our behalf
- Strava: When you connect your Strava account, we communicate with Strava's API to sync your ride data. See Strava's privacy policy at strava.com/legal/privacy
- Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit (HTTPS/TLS)
- Encrypted storage of passwords
- Secure authentication via Supabase
- Regular security updates and monitoring
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
Your Rights and Choices
Access and Update
You can access and update your account information, bikes, and components at any time through your dashboard.
Strava Disconnection
You can disconnect your Strava account at any time from the Settings page. This will stop future syncing but will not delete previously synced ride hours.
Notifications
You can enable or disable service reminder notifications in your settings.
Data Deletion
You can delete individual bikes, components, or service records at any time. To delete your entire account and all associated data, please contact us at ben@thrilltech.co.za.
Data Export
You can request a copy of your data by contacting us at ben@thrilltech.co.za.
Cookies and Tracking
We use essential cookies to:
- Keep you logged in
- Remember your preferences
- Ensure security
We do not use third-party advertising or tracking cookies.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and stored on servers located outside your country of residence. By using our service, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Significant changes will be communicated via email.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@bikeservicebook.com
Website: bikeservicebook.com
Third-Party Services
Our service uses the following third-party services:
- Supabase: Database and authentication (Privacy Policy)
- Vercel: Hosting and deployment (Privacy Policy)
- Strava: Activity syncing (optional) (Privacy Policy)